Good to Know
Frequently asked questions
How far in advance should I book?
We recommend 2–4 weeks ahead, especially in summer. We’ll always try to accommodate last-minute requests, so reach out anytime.
What areas do you serve?
More than 50 communities across Chicagoland — Palatine and the northwest suburbs, Lake County and the North Shore, Chicago and the near west suburbs, DuPage and the Fox Valley, and the southwest suburbs down to Joliet. See our Service Areas page for the full list.
Do you offer dairy-free or vegan options?
Yes — we carry dairy-free and vegan fruit bars and Italian ice alongside classic dairy novelties, so every guest is covered.
Are you licensed and insured?
Absolutely. We can provide a certificate of insurance for any venue, park, or school district on request.
How does pricing work?
Every event is quoted based on your headcount, date, and duration. Reach out through our booking form for a fast, free, no-obligation quote.
Still have a question? Get in touch — we’re happy to help.